Linx PrinterNet

Key Benefits of Linx PrinterNet

Real Time Insight

• Check the live status of every connected printer from a dashboard, laptop or phone.
• Create customised automated email alerts for yourself or your team.
• Tailor notifications for faults, warnings, consumables and printer interactions by user or group.

Printer Management

• View current and previous messages on each printer.
• Move messages between connected machines.
• Request remote software upgrades to unlock new features and improvements.
• Control printers remotely from your PrinterNet account*.

Business Continuity

• Back up settings and messages to the cloud.
• Restore any machine from a previous backup.

Enhanced ‘On Demand’ Support

• Connected printers improve our phone-based diagnosis before a technician is dispatched.
• Reynolds can view live printer diagnostics and, depending on the issue, may be able to resolve it remotely.
• With your approval, Reynolds can also connect directly into your printer* to help resolve certain issues.

While not every issue can be resolved remotely, PrinterNet diagnostics give Reynolds technicians a clear picture of the issue before they arrive on site. Combined with one of New Zealand’s largest technical support teams, this helps speed up troubleshooting and, where required, ensures the right replacement parts are available on the first visit, reducing downtime and keeping production running smoothly.